Privacy Policy

1. General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you could be personally identified.

Controller (Responsible Party):
Akin Özdemir
Pfarräcker 3
71336 Waiblingen
Germany
Email: info@arc-traiders.com

2. Data Collection and Legal Basis

We collect data when you communicate it to us (e.g. registration, contact forms) or automatically through our IT systems when you visit the website (e.g. technical data such as IP address, browser, OS).

Legal Basis (Art. 6 GDPR)

• Consent (Art. 6(1)(a) GDPR): For non-essential cookies, tracking, and marketing tools (Google Analytics, Ads).
• Contractual Performance (Art. 6(1)(b) GDPR): For providing platform services, processing registrations, and premium feature access.
• Legitimate Interest (Art. 6(1)(f) GDPR): For server security, technical operations, and abuse prevention.

3. Third-Party Tools and Data Transfer to the USA

We use tools from companies based in the USA (Google, Resend). When these tools are active, your personal data may be transferred to the US servers of these respective companies.

The USA is not considered a safe third country in the sense of EU data protection law. We only transfer data based on Standard Contractual Clauses (SCCs) approved by the EU Commission or equivalent safeguards to ensure a level of protection comparable to the GDPR.

3.1. Google Tag Manager

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Purpose: Management of website tags.
Legal Basis: Legitimate Interest (Art. 6(1)(f) GDPR) for technical implementation.
Google Tag Manager itself does not create user profiles but handles the firing of other tags which may collect data.

3.2. Google Analytics 4 (GA4)

Provider: Google Ireland Limited.
Purpose: Analysis of user behavior to improve our website.
Legal Basis: Consent (Art. 6(1)(a) GDPR).
We use GA4 with IP anonymization enabled. Google may transfer data to its parent company, Google LLC, in the USA.

3.3. Google Ads

Provider: Google Ireland Limited.
Purpose: Online advertising and conversion tracking.
Legal Basis: Consent (Art. 6(1)(a) GDPR).
Google Ads stores a cookie to determine if you reached our site via an ad.

3.4. Resend (Email Infrastructure)

Provider: Resend, Inc., 2261 Market Street #4816, San Francisco, CA 94114, USA.
Purpose: Sending transactional emails (e.g., account verification, notifications).
Legal Basis: Contractual Performance (Art. 6(1)(b) GDPR).
Account-related emails are essential for the service. Data is processed in the USA based on Standard Contractual Clauses (SCCs).

4. Data Security

We use SSL/TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the lock icon in your browser address bar.

5. Your Rights (Art. 15-21 GDPR)

You have the right to:

• Access (Art. 15): Request information about your stored data.
• Rectification (Art. 16): Correct inaccurate data.
• Erasure (Art. 17): Request deletion of your data ("Right to be forgotten").
• Restriction (Art. 18): Restrict the processing of your data.
• Data Portability (Art. 20): Receive your data in a machine-readable format.
• Objection (Art. 21): Object to processing based on legitimate interest.
• Revocation of Consent (Art. 7(3)): Withdraw consent at any time for future processing.

To exercise these rights, please contact us at: info@arc-traiders.com.

6. Right to Lodge a Complaint

In the event of violations of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.